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Welcome to US Custom Box Packaging. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Definitions

  • “Company” refers to US Custom Box Packaging.
  • “Customer” refers to the individual or entity purchasing services from the Company.
  • “Services” refer to the custom packaging and printing services provided by the Company.
  • “Website” refers to the Company’s website.

3. Use of Services

The Customer agrees to use the services provided by the Company in a manner consistent with all applicable laws and regulations. The Company reserves the right to refuse service, terminate accounts, or cancel orders at its discretion, including, without limitation, if the Company believes that the Customer’s conduct violates applicable law or is harmful to the interests of the Company.

4. Orders and Payment

  • Order Placement: All orders must be placed through the Company’s website or authorized sales channels. The Customer is responsible for ensuring the accuracy of all order details.
  • Payment Terms: Payment must be made in full before the commencement of any work unless otherwise agreed upon in writing. The Company accepts various payment methods as indicated on the website.
  • Pricing: Prices are subject to change without notice. The Company will honor the prices at the time of order placement.

5. Production and Delivery

  • Production Time: The production time will vary depending on the complexity and quantity of the order. Estimated production times will be provided upon order confirmation.
  • Delivery: The Company will make every effort to deliver products within the estimated time frame. However, the Company is not liable for any delays caused by circumstances beyond its control.

6. Returns and Refunds

  • Custom Products: Due to the personalized nature of custom packaging, returns and refunds are not available unless the products are defective or not as described.
  • Defective Products: If the Customer receives defective products, the Company must be notified within 7 days of receipt. The Company will, at its discretion, replace or refund the defective products.

7. Intellectual Property

All content, designs, and materials provided by the Company are the intellectual property of US Custom Box Packaging. The Customer may not reproduce, distribute, or use any of the Company’s intellectual property without prior written consent.

8. Limitation of Liability

The Company’s liability is limited to the value of the services provided. The Company is not liable for any indirect, incidental, or consequential damages arising from the use of its services.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles.

10. Changes to Terms and Conditions

The Company reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. The Customer’s continued use of the services constitutes acceptance of the revised terms.

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